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SMS Terms & Conditions

Program: Hillside Medical Group Patient & Care-Team Text Messages
Operated by: Hillside Primary Care, PLLC, doing business as Hillside Medical Group
Effective: September 29, 2026

1. What you will receive

Patients who opt in receive appointment reminders and confirmations, schedule-change notices, check-in and telehealth visit links, patient-portal and intake-form notices, and billing reminders. Hillside clinicians who opt in receive urgent lab-desk alerts. Messages never include diagnoses, test results or other clinical details. We do not send marketing or promotional texts.

2. How to opt in

Consent is given verbally to our staff, or by checking an unchecked SMS box on our consent form, as shown on our SMS Consent page. Clinicians opt in by entering their own mobile number in our staff app. Consent is not a condition of receiving care or of employment.

3. Message frequency

Message frequency varies and depends on your scheduled visits and account activity.

4. Cost

Message and data rates may apply.

5. Help

Reply HELP to any message, call 210-742-6555, or email office@hillsidemedicalgroup.com.

6. Opt out

Reply STOP (or CANCEL, END, QUIT, UNSUBSCRIBE, STOPALL) at any time. You will receive one confirmation message and no further texts. Reply START to rejoin.

7. Carriers

Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy.

9. Contact

Hillside Primary Care, PLLC d/b/a Hillside Medical Group
12410 Toepperwein Road, Live Oak, TX 78233
Phone: 210-742-6555 · Email: office@hillsidemedicalgroup.com